Circontrol support and spare parts
Fault finding, firmware updates and replacement parts for Circontrol EV chargers.
Chargebay supplies and supports Circontrol EV chargers in Australia. If a Circontrol charger has stopped working, is showing a fault or needs a part replaced, our engineers can help, whether we installed it or not.
What we help with
- Fault finding and diagnosis, on site or remotely where the charger is connected
- Firmware updates and configuration
- Replacement parts, such as charging cables and connectors, RFID readers, and control and protection components
- Load management set-up across several Circontrol chargers on one supply
- Advice on whether to repair or replace an older unit
Chargers we support
Circontrol home and commercial AC chargers, including the eNEXT and eVolve ranges. If your model isn’t listed, send us the model and serial number from the rating label and we’ll confirm.
How to get help
- Note the model and serial number from the label on the charger.
- Take a photo of any error code or status light.
- Send them through the contact form, or call 1300 721 929.